Lisa Battaglia is a law enforcement response specialist and Masters of Legal Studies graduate from UCLA Law with experience in technology law, online trust & safety, and communications / social media.
Photo by: shelpowers.com
My passion for online safety started in 2018 when I worked at Snapchat on its law enforcement response team.
As a Law Enforcement Response Specialist, I processed all forms of legal process including search warrants, subpoenas, emergency disclosure requests, civil requests, and preservation requests, helping law enforcement with their investigations and protecting user data privacy. Besides enforcing and changing tech policies, I wondered how else I could help people who were exposed to the dark sides of the Internet.
Seeing a gap in mental health support for trust and safety professionals, I started my own business, The Elevated Empath, to support those exposed to digital crimes as they worked to keep platforms safe. I attracted clients in “digital first responder” roles who experienced vicarious trauma from their jobs. I even started my own podcast, interviewing experts on these issues. I was able to resolve what I had witnessed in my law enforcement role through helping others understand their PTSD better. After building my own brand The Elevated Empath, I continued to help other creators and companies optimize their social engagement, marketing strategies, and communication efforts.
To better understand online safety issues from a legal perspective, I pursued a Masters in Legal Studies at UCLA specializing in Technology Law & Policy. Through this program, I expanded on my technology law expertise, research, and writing skills. I focused my research on the impact of Section 230 of the Communications Decency Act on social media moderation and AI as well as intellectual property law, privacy and cybersecurity, and crisis emergency protocols for social media moderation.
As a Research Assistant for UCLA’s Institute for Technology Law & Policy, I designed and reported on research projects detailing the impact of AI on algorithmic bias, deepfake technology, and policy suggestions for technology companies on how to implement new legislation regarding content moderation. Since graduating, I have continued to research new technology legislation and published articles and podcast episodes on my research.
After building my tech law experience and education, I returned to law enforcement response by joining ZG Subpoena Solutions as a Legal Analyst in June 2024 to support multiple tech clients with their legal requests for user data.
Alongside my experience in technology law & policy, I have several years of experience in social media, influencer marketing, crisis communications, and entrepreneurship. This diverse background allows me to navigate the complex intersection of technology, policy, and strategic communications. I love compiling and analyzing data, researching complex technology law, optimizing external communications and social engagement, working cross-functionally between legal and engineering teams, implementing new policies, and crafting creative solutions to developing technologies.
If you’d like to learn more or work with me contact me here.
Experience
UCLA Institute for Technology Law & Policy
Legal Research & Marketing Assistant
January 2023 – July 2023
As a research assistant, I assisted with qualitative and quantitative research regarding online trust & safety, responsible AI, and social media crisis protocols. I organized weekly events on the latest technology law developments and trends with law & engineering schools. I also create weekly marketing materials for technology law events on Canva (see portfolio).
Lisa Battaglia Consulting
Policy Communications & Marketing Consultant
August 2021 – Current
I have provided communications and marketing consulting for companies across many industries like health & wellness, responsible tech advocacy, and social media apps. I developed communications and marketing campaigns, social media plans, blogs, editorial calendars, events, websites, and press releases for companies like Jamie Wozny, Center for Intimacy Justice, Geneva, & My Orgasmic Life. If youre interested in these services, please fill out this form.
The Elevated Empath
CEO & Founder
October 2019 – August 2024
Seeing a gap in mental health support for online trust and safety professionals, I started my own business, The Elevated Empath, to support those exposed to digital crimes as they worked to keep platforms safe. I supported over 50 clients in “digital first responder” jobs to help them better understand vicarious trauma and boundary-setting with their work. I created The Elevated Podcast which has received over 11k listeners. I have recorded, edited, and produced over 70 episodes and built a community of 17k across all social platforms. Through social media marketing and sales calls, I have attracted over $50,000 in revenue.
As a Law Enforcement Response Specialist, I responded to anywhere between 50-100 tickets per day on Zendesk from global law enforcement to aid them in their social media investigations. I processed subpoenas, search warrants, civil cases, and emergency disclosure requests. I trained contractors on processing legal requests and reviewed their work for quality assurance. (I proud to say I even saved a lot of lives!)
Snap Inc., Snapchat
Law Enforcement Response Specialist
April 2018 – July 2019
FIGS
Community Coordinator
September 2019 – October 2020
At FIGS, I recruited and onboarded over 150 content creators to the FIGS ambassador program, maintained daily communications for over 300 healthcare content creators, and organized new launch gifting campaigns 3x per month. I supported healthcare-related campaigns like Nurses Week and collaborations with New Balance. I was proud to support these healthcare workers during the height of the pandemic.
TigerText (Now TigerConnect)
Recruiting & Executive Coordinator
April 2017 – February 2018
I got involved in so many aspects of TigerText’s business. I led the Intern Program, traveling statewide for college campus recruiting of engineering interns. I scheduled between 30-50 interviews a week and recruited candidates in sales, engineering, marketing. I assisted the President and Chief Technology Officer with their daily communications and calendars. The Chief Technology Officer built a Patent Program where I was able to coordinate the process for engineers who wanted to patent their inventions.
Kin Community
Recruiting Coordinator
March 2016 – April 2017
As my first job out of college, I scheduled and coordinated interviews across all domestic and international offices. I reduced the hiring time from 60 days to 35 days. I screened resumes, phone screened potential candidates, and narrowed the candidate pool for all job openings. I used Greenhouse to analyze recruiting data to optimize candidate sourcing and hiring process.
ZG Subpoena Solutions
Legal Analyst
June 2024 – Current
As a Legal Analyst for ZG Subpoena Solutions, I support multiple tech clients with their law enforcement response and legal requests for user data. I index and prepare responses to law enforcement for subpoenas, search warrants, preservations, and civil requests.
Education
UCLA School of Law
Masters of Legal Studies, Aug. 2022 - May 2023
Specialization in Technology Law & Policy
GPA 3.97 / 4
Received first place in my class for my capstone: How The Supreme Court Could Eliminate Online Sex Work With One Decision (read it here)
Received the highest grade in Public Law
Classes Completed: Private Law, Public Law, Data Privacy & Cybersecurity, Legal Analysis & Communication, Intellectual Property Law, Digital Technologies & The Constitution, Internet Law, Business Law
USC Annenberg
Bachelor of Arts, Jan. 2013 - Dec. 2015
Major: Communication, Minor: Entrepreneurship
GPA 3.6 / 4
Cum Laude
Lambda Pi Eta Honor Society, Political Student Assembly
USC International Communication Studies Europe Abroad (Summer 2014)
Annenberg Research Team in Media Diversity and Social Change Initiative, Fall 2013
Skills
Anchor, Canva, Squarespace, Weebly, Zendesk, Flodesk, Garageband, djay Pro, TikTok, YouTube Optimization, Instagram, iMovie, Podcast Editing, ConvertKit, Loom, WordPress
Interests
All Tech Is Human mentee in Trust & Safety, learning how to cook everything, hitting my Goodreads goal, mastering a dance choreography, listening to thriller audiobooks, and shopping at farmers markets.